Help center
Nestiva Support
Need help with Nestiva? Send us an email and we’ll help you get back to organizing your home.
How to get help
When contacting support, please include the email address associated with your Nestiva account, your device type, and a short description of what happened.
Before sending your message
Please don’t include your password, verification codes, payment details, or other sensitive information. Screenshots are helpful when they don’t expose private household data.
Common questions
How do I use the family calendar?
Open Tasks, choose Calendar, and tap Add. You can switch between Today, 3 Days, Weekdays, and Week views, or read the calendar event guide.
Can I keep my calendar personal?
Yes. Events created in your Personal workspace stay there. Switch to a household workspace only when you want calendar events and other home information to be shared with its members.
I can’t access my account
Email support@nestiva.app from the address associated with your account and describe the sign-in method you use.
How do I manage my subscription?
Subscriptions purchased through Apple can be viewed or changed in your device’s App Store subscription settings. Nestiva support can help identify your plan, but Apple manages billing and refunds for App Store purchases.
How do I delete my account and data?
Open Nestiva, go to Settings, select Account Management, and tap Delete Account. You can also email contact@nestiva.app from your registered email address.
Where can I read the privacy policy?
Read the current Nestiva Privacy Policy for details about the data Nestiva collects, stores, and deletes.
Where can I read the subscription terms?
Read the Nestiva Terms of Use, including subscription duration, renewal, cancellation, and the Apple Standard EULA.
Contact
General support
support@nestiva.app
General contact, privacy, and data requests
contact@nestiva.app
Developer contact
me@tanbuilt.com